Jira Service Management

{"xsrfToken":"a8fd85e8-c951-4cbf-874f-f9bb685dab48_9efcd4bc749ddafd61835cb8a9c8038a62d22339_lout","branding":{"id":"5","key":"wishhs","name":"Parent/Guardian Portal","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2912058f-9974-4a6f-82bb-c8ab77988469/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMTcwODIzVDA0NTYzNSIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiNTJiMjUyYWEtNTYxYy00MzM1LTk0ZWYtMDM0OWNkMjI5YjRjIiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZToyOTEyMDU4Zi05OTc0LTRhNmYtODJiYi1jOGFiNzc5ODg0NjkiOlsicmVhZCJdfSwibmJmIjoxNjM4Mjk4OTYyLCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2MzgyOTk1NjIsImlhdCI6MTYzODI5ODk2MiwianRpIjoiODM2MzA1NTEtZGMwZC00MjJhLThmMDAtYmJkNjg3NjY2MzBhIn0.Iwg4r_bHAJjMJe-I-tnVUpoaAwmzSxgB1ygvdXIzOUhVm8M5EnLfyRUsAgatuSp15v6OIUDsRusQp2j6yyYm7f1J1ToLwn-hTfT0HB7HQnVzhKVJvbUC0jzDP0YtWzfGEYR1zTzL0xGRgRVYIS3z7wGbvESBz9y6EraFqw8hYJpyy7OYjC-KAm2oAs-1jGm2gb-RO_1kBHhWZXhgzvPJgpSdxxcsTeBbELVxBZU4CBdnkIeFWZxRQWQnQWhHJjeXD3MJYCFEYIU2xSp5rhmUxNzBnaEm9SdVc6ZL1xAsLuWlLyEIAP7IA8n3Yy1MxXv_7wrSeyGsTLu1XSvPHS4pPQ&client=52b252aa-561c-4335-94ef-0349cd229b4c&issuer=micros-group%2Fjira&mode=fit","logoId":"2912058f-9974-4a6f-82bb-c8ab77988469","isLogoAvailable":true,"helpCenterTitle":"Welcome to the WISH Help Center","sharedPortalName":"WISH Help Center","userInitialAnnouncementHeader":"Notice","userInitialAnnouncementMessageWiki":"<p>All tickets are responded to in 24 hours, Monday through Friday.</p> \n<p>For matters that cannot be resolved digitally, the following WISH staff are available:</p> \n<p>Technology Manager, Compliance Manager, School Academic Counselor, Office Manager</p> \n<p>Please utilize the resources above and submit help tickets below.</p> \n<p>Help Center emails will come from <br> jira@wishcharter.atlassian.net</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the WISH Help Center","sharedPortalName":"WISH Help Center","announcementHeader":"Notice","announcementMessage":"All tickets are responded to in 24 hours, Monday through Friday.\n\nFor matters that cannot be resolved digitally, the following WISH staff are available:\n\nTechnology Manager, Compliance Manager, School Academic Counselor, Office Manager\n\nPlease utilize the resources above and submit help tickets below.\n\nHelp Center emails will come from \njira@wishcharter.atlassian.net","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"5","key":"wishhs","projectId":10004,"serviceDeskId":5,"name":"Parent/Guardian Portal","description":"","portalBaseUrl":"/servicedesk/customer/portal/5","onlyPortal":false,"reqTypes":[{"id":"37","name":"Elementary School Support","descriptionHtml":"","callToAction":"Elementary School Support","introHtml":"<p>Submit your ticket here for WISH Elementary support.</p>","icon":10458,"iconUrl":"https://wishcharter.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","groups":[6],"key":""},{"id":"38","name":"Middle School Support","descriptionHtml":"","callToAction":"Middle School Support","introHtml":"<p>Submit your ticket here for WISH Middle support.</p>","icon":10458,"iconUrl":"https://wishcharter.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","groups":[6],"key":""},{"id":"39","name":"High School Support","descriptionHtml":"","callToAction":"High School Support","introHtml":"<p>Submit your ticket here for WISH Academy support.</p>","icon":10458,"iconUrl":"https://wishcharter.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10458","groups":[6],"key":""},{"id":"43","name":"Chromebook Insurance Claim","descriptionHtml":"<p><a href=\"https://drive.google.com/uc?export=download&id=1S2F-7yTBJprw998eNoYOJc7mMDrO0q85\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Insurance Form Download</a></p>","callToAction":"Chromebook Insurance Claim","introHtml":"<p>Download the Worth Avenue Group Chromebook insurance claim form and submit it here.</p>","icon":10469,"iconUrl":"https://wishcharter.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10469","groups":[6],"key":""},{"id":"26","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10492,"iconUrl":"https://wishcharter.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=10492","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[37,38,39,43]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"872ee787-1d08-3d0e-84d3-84dc8d4f4ca6","appLinkName":"System Confluence","appLinkUrl":"https://testwish.atlassian.net/wiki","spaceKey":"WISHHS","spaceName":"WISH Academy (High School)","spaceUrl":"https://testwish.atlassian.net/wiki/spaces/WISHHS","isServer":false},"labels":[],"projectKey":"PARENTS","serviceDeskId":5},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PARENTS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"WISH Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://wishcharter.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/5?xdm_e=https%3A%2F%2Fwishcharter.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJhMjZhYWVhOGZlMWYzZWRiNmNhZDdkMGRhMTUzNjdhZjEyMTI4NGRlNTZkMzczOTI2ZjA0M2M0MjYxYTM3MDhmIiwiaXNzIjoiYjU0NWNjZDQtYWJhNy0zNDU1LTlmZjktZDRhNzM4ZDZkMjJiIiwiY29udGV4dCI6e30sImV4cCI6MTYzODI5OTg2MiwiaWF0IjoxNjM4Mjk4OTYyfQ.nmCumFSXKdXlwi1MAbHImkAMYm6aI7dyJVh0OJiZVJg\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImI1NDVjY2Q0LWFiYTctMzQ1NS05ZmY5LWQ0YTczOGQ2ZDIyYiIsImNvbnRleHQiOnsiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IlBBUkVOVFMiLCJpZCI6IjEwMDA0In19fSwiZXhwIjoxNjM4Mjk5ODYyLCJpYXQiOjE2MzgyOTg5NjJ9.rJyUKIHN6CGCUMd16TxTqsvMnW_MDhSb0hX2IvKSP3M\", \"structuredContext\": \"{\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"PARENTS\\\",\\\"id\\\":\\\"10004\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"PARENTS\\\",\\\"project.id\\\":\\\"10004\\\",\\\"servicedesk.serviceDeskId\\\":\\\"5\\\"}\",\n \"timeZone\":\"America/Los_Angeles\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://wishcharter.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}